Our Global Response Centre (GRC) is based in Bangkok, Thailand. The GRC is staffed by doctors, registered nurses, mechanics, communication specialists and support personnel. Staff are proficient in both Thai and English. The Team in The GRC have at their disposal a global assistance network that includes more than 400,000 service providers, 240 correspondents and 37 operation centres, ensuring that help is available to you anywhere, anytime.

For Sales & General Enquiries, please phone Toll Free on 1-800-777-000 (land line) or 1-401-777-000 (mobile) between 0830 and 1730 Thailand Time Monday to Friday. We can also be contacted on + 66 (0) 2305 8512
For Claims Enquiries, please phone +66 (0) 2305 8533 between 0830 and 1730 Thailand Time Monday to Friday.

If you would like to write to us, please send an email to sales@worldcare.co.th or claims@worldcare.co.th fax +66 (0) 2305 8524 or alternatively post your letter to:

Mondial Assistance (Thailand) Co., Ltd.
29th Floor, Thanapoom Tower
1550 New Petchburi Road
Makasan, Rajthevi
Bangkok 10400
Thailand

If you need our assistance, please contact our 24 hour Global Response Centre on + 66 (0) 2305 8533 (call collect / reverse the charges).